Administrative Assistant - Customer Service & Operational Support

Join our dynamic team in Padang, Sumatera Barat as an Administrative Assistant specializing in customer service and operational support. This role is pivotal in ensuring seamless daily operations and delivering exceptional service to our clients, both in-person and virtually. As part of our growing team, you'll play a crucial role in maintaining our office's efficiency and client satisfaction.

Our company, Private Advertiser, is a leading player in the advertising industry, known for our innovative solutions and commitment to excellence. We are looking for a dedicated professional who can handle a variety of tasks with a smile, from managing schedules to coordinating with clients and vendors. With a focus on customer service and operational support, this role offers a unique opportunity to grow within a supportive and dynamic environment.

📋 Tanggung Jawab Pekerjaan

• Provide exceptional customer service to clients and vendors, both in-person and over the phone.
• Manage and maintain office administrative tasks, including scheduling appointments, coordinating travel arrangements, and preparing reports.
• Assist in the coordination of meetings and events, ensuring all logistical details are taken care of.
• Handle incoming and outgoing communications, including emails, calls, and mail, with a high level of professionalism.
• Support the operational team by managing office supplies, maintaining inventory, and ordering necessary materials.
• Assist in the preparation of presentations and other materials for meetings and client interactions.
• Maintain a well-organized office environment, ensuring all files and documents are properly filed and accessible.
• Provide administrative support to the management team, including preparing agendas, taking minutes, and scheduling meetings.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Administrative Science, or a related field.
• Minimum of 2 years of experience in administrative or customer service roles.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and priorities.
• Proficiency in Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
• Strong organizational and time management skills, with the ability to meet deadlines and manage a busy schedule.
• Familiarity with customer relationship management (CRM) systems and other relevant software.
• Ability to work well in a team environment and adapt to a fast-paced, dynamic setting.
• Fluency in Indonesian, with good English skills for international clients.

🛠️ Keahlian

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