Crew Outlet (Customer Service Specialist) - Contract Role

Join PT Giandhi Dunia Rekreasi, a leading name in the hospitality and tourism industry, as a Crew Outlet (Customer Service Specialist) in Jakarta Utara. This contract role is perfect for individuals who are passionate about delivering exceptional customer service and eager to work in a dynamic and fast-paced environment. As a Crew Outlet, you will be the face of our outlet, ensuring that every customer leaves satisfied and eager to return.

At PT Giandhi Dunia Rekreasi, we pride ourselves on our commitment to excellence and customer satisfaction. Our outlets are designed to provide a memorable experience for our guests, and we are looking for dedicated professionals like you to help us achieve this goal. In this role, you will be responsible for managing customer interactions, handling transactions, and ensuring that our outlets run smoothly and efficiently.

📋 Tanggung Jawab Pekerjaan

Key Responsibilities:

• Provide exceptional customer service to ensure a positive guest experience
• Handle cash transactions and manage point of sale (POS) systems
• Assist in stock management and inventory control
• Promote our products and services to customers
• Handle customer complaints and resolve issues promptly
• Ensure compliance with company policies and procedures
• Maintain a clean and organized outlet
• Work collaboratively with the team to achieve daily targets

🎓 Kualifikasi & Syarat

Kualifikasi & Syarat:

• Minimum 1 year of experience in customer service or retail
• Familiarity with POS systems such as Odoo or similar
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment
• Strong problem-solving skills
• Friendly and approachable demeanor
• Basic knowledge of Indonesian language and English is a plus
• Willingness to learn and adapt to new challenges

🛠️ Keahlian

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