Front Desk Officer (Full-Time) - The Summit Kelapa Gading

Join PT Perhimpunan Pemilik dan Penghuni Satuan Rumah Susun Hunian The Summit Kelapa Gading as our Front Desk Officer and become the welcoming face of our prestigious residential community in Kelapa Gading, Jakarta. This full-time role is perfect for a professional who wants to be the first point of contact for our residents, ensuring a warm and efficient reception experience.

As a Front Desk Officer at The Summit Kelapa Gading, you'll be responsible for handling all incoming and outgoing communications, managing visitor logs, and coordinating with various departments to ensure smooth operations. You'll also be the face of our community, greeting residents and guests with a smile, and providing them with the information they need. This role offers a unique opportunity to be part of a vibrant and growing residential community, where your professionalism and hospitality skills will make a significant impact.

📋 Tanggung Jawab Pekerjaan

• Greet and assist residents and guests at the front desk, providing a warm and professional welcome.
• Handle all incoming and outgoing communications, including phone calls, emails, and messages.
• Manage visitor logs and ensure security protocols are followed.
• Coordinate with various departments to ensure smooth operations and resolve any issues promptly.
• Provide information about the community, including amenities, events, and services.
• Maintain a clean and organized front desk area.
• Assist with event planning and coordination, including setting up and tearing down event spaces.
• Handle cash transactions and maintain accurate records of financial transactions.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front desk or receptionist role in a residential or commercial setting.
• Strong communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in using office software, including Microsoft Office Suite.
• Good knowledge of security protocols and procedures.
• Ability to work well under pressure and meet deadlines.
• Fluency in both English and Indonesian languages.
• Professional appearance and demeanor.
• Ability to work independently and as part of a team.

🛠️ Keahlian

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